Delivery

Application Development & Conversion

We work with our clients to address their most complex conversion, end-to-end systems integration, and custom development challenges.  We specialize in conversion and enhancements to large-scale core banking, payment, and lending applications that are driven by M&A, regulatory changes, and new business requirements. 

We are flexible in our approach to application development.  We can work with your in-house IT department to collaboratively analyze, design, implement, test, and integrate systems or take on the responsibility start-to-finish.

Our goals are the same as yours: 

• Identify and resolve lurking business challenges
• Maintain quality of information and high customer service levels
• Remove costs and inefficiencies related to system redundancies
• Improve overall system functionality and performance
• Deliver on the maintenance advantages of the conversion
• Ensure alignment to business case, requirements and schedules

Business Process Services

We help financial services institutions succeed by optimizing their business processes – from data capture and management to claims and transaction processing.
CG has the right combination of industry and functional expertise, consulting acumen, and large-scale delivery discipline needed to help our clients address even their largest business process challenges.  Our consultants design and implement business process solutions that our clients can manage on their own, or CG can help our clients manage an integrated business process service. 

CG's Business Process services will help you:

• Enhance the quality of outcomes and service delivery
• Improve the customer experience
• Establish a scalable and flexible operating model
• Reduce operational costs while mitigating risk and maintaining continuity of operations
• Standardize processes and reduce risk of errors
• Eliminate duplication of business processes caused by M&A activity
• Maintain regulatory and industry compliance requirements
• Boost process efficiencies and improve enterprise business value

QA & Testing

Testing is a critical component of any complex delivery effort.  Our proven, quality-centric approach to software testing ensures our clients that their new implementations and changes will meet expected service levels and user requirements.  Our early involvement in and throughout the entire software development lifecycle minimizes testing done on a project’s critical path and detects and corrects defects earlier and more cost-effectively than non-structured approaches.  We use a wide range of industry-standard testing tools and align them with our client’s methodologies.  The result:  a higher quality product and increased speed to market. 

Our QA & Testing capabilities include:

• Design and implement affordable and flexible testing infrastructures
• Develop comprehensive test plans
• Manage the testing process
• Execute systems integration, performance, and scalability testing
• Implement processes to move toward best practices in testing

Application Rationalization

Every company faces the challenge of maximizing their return on investment in IT applications. The rapid rate of technology advancements and the quick pace of today’s business environment often forces financial services organizations to depend on an application long after it has stopped providing value to the business.  CG’s Application Rationalization service focuses first on the viability (financial, functional, technical) of your applications.  We then help you optimize your applications that are generating little or no business benefit – and at the same time extend the lifecycle of aging applications that can still provide an attractive ROI. 

Decommissioning Services

An application reaches the end of its useful life when its operation and support costs exceed the business value it produces and when it becomes redundant with another application inherited from a merger & acquisition. To stop the drain on your IT resources caused by supporting these end-of-life applications, we can perform a portfolio analysis to measure costs and business value as part of our Application Rationalization service.  If it is determined that the application’s functionality is no longer core to the business, we decommission it.

In cases where the original business purpose still has merit, the best strategy may be to develop a new application operating on a less costly and more strategic platform to replace the aged one.

When applications are redundant, we identify overlapping functionality and determine the most robust application to keep. If necessary, we harvest discrete functionality from the redundant applications and incorporate it into the stronger application to ensure functional coverage. Equally important is the clean-up and migration of data from the redundant applications to the remaining application. The last activity in this process is decommissioning the extraneous applications.